FreePrints FAQ

Answers to common questions about free prints, bonus prints, shipping, paper, and your FreePrints account.

Last updated: November 2026

Free prints & bonus prints

How many free prints can I order?

You can order up to 85 FREE individual 4x6 photo prints per calendar month, which means you can order up to 1000 4x6 prints per year! You can even earn up to 17 bonus prints per month by inviting friends or family, and by sharing on X.

I have no free prints remaining, when do I get more?

Your free prints count resets at Midnight Pacific time on the 1st of every calendar month.

I didn’t use all of my free prints this month, do they roll over to next month?

Unfortunately not. If you don’t use your free prints this month, you will lose them once the month ends.

How can I earn bonus prints?

Just share on X and get 2 bonus prints per calendar month. Inviting friends earns 5 bonus prints for every friend who places an order (maximum 17 prints). Your friends will also get 5 bonus prints just for signing up. These bonus prints are available every month for a six-month period.

How do I invite friends?

Tap your Drawer (3 horizontal lines in the upper left corner). Then tap Earn Bonus Prints and invite your friends and family to try FreePrints. You can even share via X. Please note, standard messaging rates apply for sharing via SMS.

Someone I invited to FreePrints signed up. Why didn't I get any bonus prints?

You will receive bonus prints when they have successfully placed an order. Friends must use your unique invite code at time of account creation to earn bonus prints.

How long will I be able to use my bonus prints?

Bonus prints are valid for 6 months. After that, you can share again to earn more bonus prints!

How do I see the number of free prints I have left for the month?

Just tap your Drawer (3 horizontal lines in the upper left corner).

Photos, ordering & shipping

FreePrints does not have access to my photos on my device. How do I enable access?

iPhone or iPad: Open the Settings app, tap Privacy & Security, Photos, FreePrints, then tap Full Access (Recommended)

Android: Open the Settings app, tap Apps, FreePrints, Permissions, Photos and Videos, then tap Always Allow (Recommended)

Do you offer duplicate prints or other print sizes?

If you want an additional print of any individual 4x6 photograph or other size prints, our prices are incredibly competitive and lower than most major photo sources available today.

Do you charge sales tax on the cost of additional prints?

Yes, sales tax is charged for orders shipped to certain states. If sales tax applies to your order, you will see the amount listed before final checkout.

When will I receive my prints?

Your photo prints will arrive in 6-8 days. If you upgrade to Premium Shipping, you will receive them in as little as 2-5 days!

How much is shipping and handling?

Standard shipping and handling starts at $1.99 and is never more than $9.99, no matter how many prints you order!

Print quality & finishes

Where are my photographs printed?

Each and every photograph is printed at one of our professional photo labs. Our state-of-the-art custom labs provide decades of experience in photo finishing and printing of both color and black and white photographs.

What kind of paper is used to print my photographs?

All FreePrints photos are printed on your choice of deluxe glossy or premium matte paper to ensure high-quality, long-lasting prints that resist fading for generations. Our printing process provides the best quality images, vivid color reproduction, more natural skin tones, exceptional sharpness and unsurpassed color stability.

In what finish will my photos be printed?

Privacy

How can I request to manage my personal information?

Please visit Manage my information to submit your request to our privacy team.